We have been doing business with Kerry and his team for over 10 years. He had his business in Vancouver Washington, still does, however he wanted to move to Boise Idaho due to falling in live with our beautiful city and all that it has to offer. I am so very happy he decided to open a second office here and lives here now with his family. I cannot express enough gratitude to him nd his team through the years. He has saved us money, he tells us straight up what is going on with the market, calls us when he sees things changing, he has always had time for us and is a beautiful honest human. He is passionate about helping others and has certainly changed our life for the better through his VA loan. He also does other loans and is a one stop shop and truly cares about his clients. !!!! there is no one to compare to him and his staff.
Sheila Chapdelaine
Boise, ID
I just wanted to thank Kerry and his team for making my refi so super easy and fast. I do recommend Creekside and Kerry to anyone who asks me for a mortgage broker. I also wanted to especially thank Nicolle for her caring and help. Such a great team!! Bravo!
Thank you Kerry and the Greenwald team for generously donating your time and resources to our veterans. My Wife and I recently went to Creekside for the second time to refinance our home. Just like the first time Teri Lane made us feel like family. We soon hooked up with our processor Dave Fazzio and got to work.Several times in the process our computer acted up at home but we trusted Dave to link his computer to our e-mail and recover everything. He walked us through it a few times.The guy is amazing. He even returned our calls on his day off. Now that is dedication! Thank you Dave. If you need to finance or just need some money for whatever please call Creek side and talk to them. Hurry though because the feds are probably going to raise rates a few times in 2019. 5 stars for you Dave.
Mike and Alisa t.
Vancouver, WA
Kerry and his team was a pleasure to work with getting our home purchased. Nicolle was very punctual and responded back very expeditiously whenever I had a question or concerns. I had a potential issue when we were close to going to escrow and the issue would of been me being out of state. Nicolle planned ahead to take care of it and coordinated with all parties to make sure my family was being taken care of to get the keys to move in before I left.
As a father I wanted to thank you for helping us in purchasing our home. I know that my family is grateful and excited having a home. Having lived in a trailer for almost two years and life problems that we were dealt: it was a good feeling seeing my family practice volleyball in our home and baking home cooked lasagna. Yumm!!
thank you
Min Y.
Min and Jenefer Yun
Vancouver, WA
We closed on our duplex last week because Kerry and his team came to our rescue and secured the loan. After a long and disastrous process with the USAA loan organization we had only a few days to save our house. Kerry, Joe and Nicolle along with others at Creekside corrected the errors made by USAA, made a herculean effort to bring us to close. Not only that they locked in a lower interest rate, lower closing costs and lowered the payment amount. Their representation for our VA loan brought our dreams to fruition. We are endorsing their skills and commitment to veterans and to all who want success with their loan process.
James Orman
North Plains, OR
MoreYesterday our dream came true as we closed and recorded on our new home and property. We can honestly say that our dream would never have come true if it wasn?t for Kerry and Michelle from Creekside Mortgage and our realtor Robin Conrad from Expert Realty NW. As a veteran I was looking for a team that I could trust, that would shoot straight with me, and would go to work getting us what we really wanted in a property. Creekside?s team showed integrity and responsiveness right from the start. Kerry and Michelle worked to ensure all the documentation the underwriter could possible need was done. Robin spent hours driving us around most of Clark County and helped lead us to the perfect property. The entire team was always prompt, responsive, and courteous. We could not be happier with the service and attention we received. Thank you Kerry, Michelle, and Robin for a truly wonderful experience and for making our dream come true!
? Kerry Greenwald & Michelle Garifalakis were great to work with when we got our mortgage. They made sure we were on top of the game by having us submit all our info as soon as we could. I will definitely recommend them for anyone getting a home loan, especially a VA loan.
Since our house search began back in February Creekside Mortgage has gone above and beyond all of our expectations. Michelle Garifalakis was our main point of contact for all of our VA Home loan needs. She made sure that no questions were left unanswered and promptly got in touch with us to get any information or paperwork that was needed to process our loan. Her abilities and knowledge of VA home loans and professional work ethic made our home buying process effortless.
Kerry Greenwald has truly put together a team of outstanding professionals to represent Creekside Mortgage and we would highly recommend them to any former or currently serving service members looking to purchase a home. Their steadfast dedication and determination truly makes them standout among the rest and we could not be happier in our decision to work them.
We have worked with Kerry Greenwald and his team at Creekside Mortgage for many years. Each time they have exceeded our expectations and consistently prove they care about you. Kerry and his team go above and beyond and I personally can't thank them enough. They were always available to answer questions/reassure me when the process got complicated. I would highly recommend them for your VA mortgage needs.
This was my second experience with Creekside Mortgage and Kerry Greenwald and it has exceeded my expectations! Nicolle and team Greenwald went out of their way to make this refinance fast and smooth. I always had the feeling that I was the only loan they were handling, even though I know they were extremely busy. I have recommended them to everyone I know. An incomparable experience and one I deeply appreciate. Thank you from the bottom of my heart!
Kerry and his team are great.
Michelle was the person who helped me to get my VA refinancing loan. She always stayed in contact with me by email or phone. Also she kept me informed on the status of the loan. Liked doing everything on-line. So much easier then having to go to an office in town when I had papers to sign.
I would recommend anyone needing a VA loan to contact Creekside Mortgage. They go the extra mile for you!!
This is our second VA mortgage with Creekside Mortgage inc.. Kerry Greenwald, Loan Officer, Michelle Garifalakis, Loan Assistant and Teri Lane, Assistant treated us with the utmost respect and handled our mortgage with total professionalism and quality service. Kerry was available to us on the weekend over the Holidays to answer questions for us and our Relator. Thank you Creekside Mortgage for a job well done.
Laurence D.
Battle Ground, WA
This is the second VA Loan we have obtained in the past 5 years. Kerry Greenwald, Loan Officer, Michelle Garifalakis, Assistant and Office Assistant Teri Lane, handled our loan with professionalism and quality service. Kerry took phone calls over the Holiday weekend to answer questions from us as well as our Realtor. Michelle and Teri were very professional and pleasant in gathering and processing the massive amount of paperwork. Thank you Creekside for an excellent job.
Laurence D
Battle Ground, WA
Over the top. That is what they do here to make sure their Customers are happy. I have worked with Kerry and his team at Creekside Mortgage 3 times and each time I am still blown away about how they make me feel like part of thier family. Whether it be a quick phone call to answer questions or an email they are always their to make you feel welcome and your business and your loan experience is important to them. The last 2 experiences, Kerry saved me thousands of dollars by taking his time watching the interest rates to make sure we locked in at the best possible time. I feel as a Veteran I could not recommend a better place to get a mortgage that understands your values and needs.
Working through all the stuff that goes into getting a mortgage and purchasing a home can be stressful and time consuming, but Kerry and his team are there for you every step of the way. Nicolle was always in constant communication with me when they needed paperwork from me.
I have worked with Kerry and his team on two other home purchases and a few streamline refinances. When I was looking for my first home every place I talked to were quick to tell me how much they could get me to buy my dream home but Kerry was the only one to sit down and talk with me about what I could afford.
I recommend Kerry and his team to anyone looking for a mortgage.
Recently purchased a home and used my VA benefits for the loan. Creekside Mortgage specializes in VA loans. I worked with Kerry Greenwald and Michelle Garifalakis. Michelle was so professional and kept me updated on the progress all the time. Everything went very smoothly and I would highly recommend working with Kerry and Michelle. They closed the deal early and at a great rate. Wish there was an options to give a 10 star rating. I could not have been happier with a home buying experience. Thanks for all your help.
Absolutely Amazing! Kerry Greenwald and his professional team of V.A. loan experts quickly(and painlessly) made my dreams of becoming a homeowner a reality. If you're not using Creekside Mortgage, you'll be VERY sorry you didn't. I now recommend them to all my friends and family. Thank-you all so much!
I recommend calling Nicolle, She is just thee most delightful and helpful assistant you could ever ask for.
My name is Chris M. A few months ago, I saw an article in the Oregonian newspaper about a Mortgage company that had a good knowledge of VA loans. I was just beginning my home search and knew I would want a VA loan. so I called Creekside mortgage, and they explained a few facets of a VA loan as opposed to a different type. They also introduced me to Steve Granmo, my realtor, who patiently took me from home to home, trying to narrow down the one I would end up with. I said yes to three different homes, but for some reason, they all fell apart. The fourth house, however, was the one that i was able to find and complete. The staff at Creekside walked me through the many steps needed to complete the approval process for my loan. I spent time on the phone with Nicolle, who explained all my questions. Kerry also called me to go over the loan rate amount and other items about the loan that may have been difficult to understand.. The whole staff at Creekside, was professional and knew what steps to take and in which order, to make the loan approval process as easy as possible for me, while still making me more knowledgeable about the workings and requirements of a VA home loan. Thanks again, Creekside,
What a team. Consummate professionals, always. Two local bankers told me I could not use V.A. benefits more than once to buy a home, so I almost didn't try to buy another house. One e-mail to Kerry's team confirmed that vets can indeed use our benefits more than once, until the entitlement is used up.
Every question is answered immediately. This team cares and puts clients' needs before their own, always. I never felt ignored or put off and I had plenty of questions. At every step, everything is made clear and Creekside Mortgage is always in our corner. Kerry started this company because he is a vet himself. We are so lucky to have this mortgage company working for us vets. I am very grateful
My wife and I recently purchased our first home with the assistance of the Creekside Mortgage team. Nicolle was our main contact throughout the process. She did a fantastic job explaining everything we had questions about, as well as setting reasonable expectations throughout the whole home-buying process. It was a surprisingly easy and smooth process, no major snags that caught us off guard or anything like that. Nicolle did a ton of work on our behalf and she definitely cared about us as people. It really is about setting up realistic expectations. Kerry is definitely an expert with VA loans, and as a veteran handling VA loans he truly knows how important this whole process is when you're sitting on the other side of the table. All of the staff are knowledgeable and professional. If you are a fellow veteran looking to use your VA loan, you won't find anyone better to handle your mortgage than the Creekside team. Do yourself a service and check them out!
We just closed on our refinance a few days ago and the experience from start to finish was QUICK, SEAMLESS and EASY! Kerry and Nicole at Creekside Mortgage were so helpful in communicating all the information to us and keeping us in the loop. I would HIGHLY recommend using Creekside Mortgage to everyone.
The folks at Creekside Mortgage explained everything in plain English, not in Mortgagese, so we could understand the process and make a sound decision with our refinance. We would use Creekside Mortgage again and again, without hesitation.
Creekside Mortgage is a wonderful, professional company that strives to help people get the loan they need. All of the staff is great and friendly. Kerry, our loan officer, is very helpful and puts the needs of his clients above everything else.We feel honored that my husband and myself have had the privilege of doing business with Creekside Mortgage twice, once for our original 30-year fixed home loan, then again for our 15-year fixed refinance.If you're thinking of doing business with a mortgage company, please don't hesitate to give this company a call. They will do everything they can for you, and always put your needs first. You won't be disappointed.Thank you Kerry, Nicolle, and the rest of the Creekside team!
This review is for Creekside Mortgage Inc. I would like to say, that the crew of ***** and ****** were wonderful to work with; the speed in which they helped us, was a mind bender for me and my wife. The attention to detail and all out willing to go the extra mile, was very refreshing. I am a Desert Storm combat veteran, and I have not seen such dedication to see the mission through in a while, but it was groovy seeing these people at work. I will, and plan on recommending this fine business to my fellow veterans ; I give the business 20 stars, their simply groovy.
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
James Carlton
in the last week
Creekside Mortgage is truly the best!! Veteran ran, helping other veterans!! Kerry knows the ins and outs of getting through the VA loan process. I can't thank Michelle enough for making "the process" as painless as possible. She was there to follow up every detail along the way and represents the company very well. She represents "Team Kerry" extremely well!! I am absolutely glad that I dealt with this small, local to the Portland area, company. I would recommend them to any fellow veteran and would not hesitate to use them again for a refinance or even if we decide to move again. kudos to Creekside and keep up the awesome work!!~Jim Carlton
My husband and I thought we would never be able to take advantage of a VA loan until we met Kerry Greenwald and Joe Kuziel from Creekside Mortgage. It was a year ago at the Home and Garden Idea Fair we met them at the New Tradition Homes booth. We had tried to buy a home before under the VA program but were told they had insufficient information on my husband. It was explained to us that my husband's records had been destroyed in a fire where the Army kept their records. I remember the grin that came across Kerry's face when I told him this story and he said to me, "I can get those records for you". And so a little less than a year later, we are in a beautiful home only because of Creekside Mortgage and their wonderful team! Our process had lots of ups and downs but Creekside was there with a steady calm professional hand to guide us through the closing process. Michelle, Kerry's Loan Officer Assistant, was so kind and understanding when I would get frustrated with all the information the VA needed, and Kerry was outstanding in getting us a fantastic rate! If you are every in need of a Great VA Loan Specialist, Creekside Mortgage is for sure the people to cal
We chose Creekside because Nicolle was so quick to answer our questions. I had not even read the reviews before choosing them because I had such a good feeling. After I realized I should read reviews after it was too late.... I was so excited to see all of the positive words.
Every single positive word written about Creekside is true! I don't think I could have found such excellent service anywhere else. I wasn't sure if a broker was the way to go but it was!! The closing costs are soooooooo low! Kerry is so friendly and takes the time to explain everything. He even drew up a chart and broke down the details that we didn't quite understand about the interest rates and helped us choose the best mortgage for our situation.
We are self employed, which can be more difficult to get a mortgage loan, but Kerry and Nicolle made it a breeze for us! For our next home loan we will definitely choose Creekside Mortgage again! Fast, helpful, honest and caring!
My wife and I want to highly recommend the Kerry Greenwald team at Creekside Mortgage, Vancouver, Washington. They helped us get an excellent rate and went the extra mile to be sure we got the new FHA lower mortgage insurance saving us a lot. Over the years we have bought houses in Arizona and California, and the service from Creekside is the best we have experienced. Now I am retired and need special help selecting a loan. The team got all the paperwork right and were supportive and kind during a stressful process. We were especially pleased with Michelle Garifalakis and her exceptional attention to detail and efficient processing of our loan. I will definitely recommend Creekside to friends and family.
Looking for incomparable customer service? Creekside is by far the most customer focused company I have dealt with in years. They worked with us on a personal level. We were assigned one agent, Chelsey Howard the Great, who worked with us exclusively throughout process. This was momentous for us, to only work with one contact person with a direct phone number, who is familiar with you and your loan. This made the process much easier then having to call an 800 number go through several automated channels to get information. Chelsey contacted us on a regular basis, reciprocating via phone, email, and text. As busy as Chelsey was, she always found time to follow through with what was promised and addressed our every concern. We never felt lost or uninformed about anything from the start of our application to signing with the title company.
Were there any issues? Yes, during the appraisal process, we did have some uncontrollable issues between the builder and the appraisal company, which was delaying the appraisal and jeopardizing our closing. At this time, we were surprised to receive a call from the President of Creekside, Mr. Kerry Greenwald, who was very forthcoming in explaining the circumstances behind the appraisal issues, how it would impact us, and what we can do to expedite the issues. We could tell Mr. Greenwald was genuinely sincere and concerned, which we found to be very ethical, steadfast, and trustworthy.
Thanks again Creekside Mortgage!
Kyle & Patty Moore
Brush Prairie, WA
After being disappointed and disheartened by the whole experience of trying to get an equity loan from other financial institutions, we turned to Creekside Mortgage for some counseling and advice. Our intent was to get an equity loan, but after speaking with Elisa and Kerry, we decided it would be best to apply for a VA cash back refinance loan to get the necessary funding for our home improvement project. The experience from beginning to end was wonderful. Chelsey kept us well informed of which documents were needed and guided us every step of the way. Kerry called to lock the loan rate, explained what was expected, and how the refinance loan would work. With their attention to detail and guidance, the loan process from application to closing was completed in less than 30 days and Creekside Mortgage made it so easy. The staff is understanding, informative, knowledgeable, and they do exactly what they say they will do. If you are experiencing the "run around" from other lenders, we recommend Creekside Mortgage to get the job done right. They are straightforward, honest, and willing to help, even if it's just to lend a listening ear. Thank you so much for such a wonderful experience and getting us a great interest rate. We would not hesitate to contact Creekside Mortgage again.
Ramona and David
Edmonds, WA
Recently my husband and I completed construction of our dream retirement beach house. Acquiring a construction loan at a time when lending institutions were less than accommodating for home loans, we faced several challenges. When the time came to convert from a construction loan to permanent financing, we were very fearful. Fortunately for us, my nephew and owner of Creekside Mortgage, Kerry Greenwald, was there to guide us through the process. We assumed since it was a new build we would be financing the same as a new purchase and the best interest rate would be with a conventional loan. We were wrong on both counts. It was considered a re-finance and a VA loan was definitely the way to go even with over 30% equity. We saved three quarter of a percent on the interest and the loan is assumable [meaning a non-veteran can take over the loan at the time of purchase], adding a value to our property we hadn't expected! Kerry, Kim, Pam and the rest of the team at Creekside kept our file on track and the entire process was painless. We closed on time and now we can relax and enjoy our new home. Kerry is family, but he is also a professional that has built an amazing company and team to support his clients.
Judy & Murv Schneider
Cannon Beach, OR
"This was our second time working with Creekside Mortgage. Our first experience was excellent, which is why me came back. This experience was even better. The employees we worked with continued to work above and beyond expectation. They were continually helpful as we worked through many hurdles and difficulties set up by Wells Fargo Home Mortgage, often going to bat for us when time and responsibilities did not allow my wife or I to communicate with them. We would enthusiastically suggest Creekside and its associates to anyone and especially to those that we know looking to use their VA benefits.
The Corffs
Oregon City, OR
Kerry Greenwald & Kimberly Wellman,
Just wanted to drop you & your team a quick note, letting you know we appreciate the work that was done. As you know, I was very reluctant to refinance due to principal increase and, well, the bankruptcy. Wells Fargo had made it very clear that without re-opening our BK we couldn't reaffirm our loan there for we could not refinance. We had never missed a payment nor were we ever late on this loan and yet we were being denied one of the benefits of paying as agreed and that was the effect on our credit.
Not only did you manage to not increase our loan balance, but you helped us to rebuild our credit and all the while reducing our payments by a bit over $300 per month, all in less than 3 weeks.
Thank you, thank you, and thank you.
Gene & Carolyn Smith
Marysville, WA
Thank you so very much for all your extra time and effort on the purchase of our new home. From the beginning you understood our unusual income sources, answered all our questions, responded quickly to inquiries, and especially helped us through last-minute questions. In our 44 years of marriage and 14 home purchases (!!) we've never had a more efficient, friendly, and understanding mortgage company. Creekside rates a perfect '10' in our book!
Dr. Gale and Donna Roid
Vancouver, WA
Words cannot describe how we feel. YOU DID IT! You closed our loan in 15 days from start to finish, something we didn't think was possible. We applaud your professionalism and dedication. The work for our loan has been finished, but our new journey has just begun because of people like you who have helped make this day possible. We want to thank you for your dedication and act of kindness, and being there from the very start. Words cannot convey our gratitude for your tremendous work. If it was not for the hard work from each one of you, this day would not have happened until after the first part of the new year. Please thank everyone who worked so hard to make this day happen!
Mike & Karen Simmons
Vancouver, WA
I was referred to Creekside Mortgage when I originally purchased my home, by a co-worker who had been very satisfied with the level of service provided by them. I have worked with Creekside now for my original loan and now a recent refinance. I got a personal call from Kerry, letting me know that interest rates were were dropping and we were able to bring my interest rate down by one point within a month! I have found Creekside Mortgage is a great company to work with. Being a first-time home owner I always have tons of questions. Jenn and Kerry never hesitate to answer or return my calls in a timely manner. In fact, I had a friend go with a different mortgage company and she had nothing but difficulties. Kerry volunteered and was able to partner up with her mortgage agent and facilitate the deal for her. If you are looking for excellent service with quick turnaround, I highly recommend Creekside!
Tonya Bean-Breedlove
Longview, WA
I just refinanced my condo with Creekside Mortgage, and I think your firm did an excellent job. I was especially pleased with the service I receieved from Kerry's assistant, Jenn. She was always available when I needed something and kept me up to date via email.
Jeff Blackwell
Vancouver, WA
My experience with Creekside Mortgage was incredible. I felt very well taken care of. Any time I had a question or a concern with any part of the process, you were quick to respond. Also, I was very impressed with how aggressive the office was in making sure I was taken care of and my loan was closed in record speed...two weeks! Thank you for everything!
Tonya Bean-Breedlove
Longview, WA
I have worked in the Title and Closing business for 18 years. I've seen the highs and lows of the real estate market over the year. This recent low has brought many obstacles that Lenders must comply with and these obstacles change on a daily basis. As a broker, I found Creekside Mortgage, Inc. to be willing to help everyone they work with as much as the clients they work for. As brokers they presented all of the information to us in a timely manner and maintained constant attention to the progress of a file. The personnel at Creekside were knowledgeable and extremely helpful. They were all a pleasure to work with. I haven't encountered an entire office in the lending industry that still prides themselves in customer service--not only for the clients they make loans for, but also for other industry specialists.
Kathryn (Kitty) Goodwin, VP/Manager, LPO, Pioneer Title Co.
Pullman, WA
