Testimonials

Gayle and her team are the best! She has handled a number of loans over the years for us and we completely trust her advice and her ability to always do everything she says she will do. She contacted me recently to let me know VA streamline refi rates were really great and she locked us in quickly. The team at Creekside had most of what they needed already and made the process simple. It’s so nice to have a trusted adviser that you can always count on. Great job Creekside and the Hepler Team! 

I chose Creekside Mortgage due to the fact they are big fans and apart of the Portland Air National Guard community. I was referred from a co-worker to call Gayle Hepler for my future home buying needs. I called Gayle out of curiosity on what exactly I needed to qualify for a VA home loan. She was thrilled to know I am current service member of our armed forces. Which made the rapport and home buying experience even greater.
Things moved very fast as soon as I spotted a home, me and my wife were interested in. As soon as I put an offer in the house my wife and I were interested in, Gayle was on it right away. She cares very much about her profession, her work place and even more importantly, her clients. As soon as I walked into the facility of Creekside Mortgage, they made me feel very comfortable and very welcomed. The overall experience was great, especially since buying a home is such a huge commitment. One of the things that really stuck out to me, was when the original owner noticed my wife was without coffee or tea, and he walked in to ask my wife what she wanted to drink. To me that shows that this man cared a lot about his clients. As small of a nice gesture that was, that really made me feel comfortable about who I was working with. I was able to walk into Creekside and having the keys to my first home, in just a few short months. Gayle made the process really easy for me, the hardest thing I had to do was locate papers and scan them over. She worked day and night and even away on vacation to help make sure we got our loan approved and our home. So for any veterans or anyone else out there looking for a great place for home buying, this is the place to go. Thank you Gayle and thank you Creekside for your service to the Davis Family.

Gayle Hepler helped me and my husband get a loan  that we needed to purchase my mother's house.  The loan approval was more complicated, because my mother's assets were under a conservatorship.  Gayle worked  above and beyond to help the process move forward, despite a few setbacks. Between two attorneys, lots of corresponse, a lot of problem solving, documents and a lot of others involved, the loan was approved.    We greatly appreciate how much Gayle helped us get the loan that we needed.  I recommend contacting her for your loan needs.

Gayle Hepler at Creekside Mortgage offers a level of service that feels way beyond the normal mortgage servicing experience. From going to bat for us selflessly to bringing sombreros for our Cinco de Mayo Closing Date, it was well beyond what we expected as first-time homebuyers. My wife and I couldn't be happier with securing the keys to our first home, but we learned there is more to this whole process than just signing papers and opening the front door for the first time. Gayle and her team were there for us paving each step including hours spent educating us on how to interpret the loan process, mortgage rates, and connecting us to more resources so we can fully understand this big life event. Her attention to loan details is only surpassed by her devotion to her clients, and we are so glad to have had Gayle assist us, and even more excited to have gained a friend in the home buying process.

Gayle Hepler (my loan officer) and the team at Creekside Mortgage are awesome! They were very professional, informative, helpful and caring. For me, buying a house is a difficult arduous task. Gayle and the team helped make this a very smooth experience. They all worked very hard to get my loan approved and funded quickly. We began our initial loan disclosures on 1-27-16 and were totally closed, funded and recorded 3-1-16. Super fast and awesome! Gayle worked closely with my realtor Gloria Matthews at Principal Property Brokers. The two wonderful ladies were my dynamic duo. I couldn't have asked for a better team. I strongly recommend anyone who is reading reviews about where to go for your home loans, to stop and look no further. These are the people who will take care of you. Thank you Gayle and the team at Creekside Mortgage.
David K

In September of 2015 my Wife Maryann and I contacted a Realtor Lynn Vaughn in Vancouver Washington about our upcoming move into the area. Lynn, who came highly recommended, referred us to Gayle Helper of Creekside Mortgage to assist us with our loan application process.
From the very beginning Gayle was an advocate ensuring we knew the process, helping us gather all of the information, and by providing the required documents. Gayle ensured that our file was maintained with the most up to date which is critical in a fluid market with short supply.
Her knowledge of VA loans was top notch which ensured our Closing Costs were paid completely, the appraisal came in higher than expected, and that our loan was approved and ready to close in under 30 days at a great rate! We could not have been in better hands.
Gayle Hepler and Creekside Mortgage are true professionals who will work hard for you too. We recommend Gayle Hepler and Creekside Mortgage!
Very Sincerely
Patrick and Maryann Langan

I cannot say enough good things about my experience with Gayle Hepler and the team at Creekside Mortgage in helping us secure a conventional mortgage on our home purchase. I found Creekside by searching online for lenders in the area and they had great reviews on Yelp and other sites – and for good reason!
The financing portion of our home buying experience was more enjoyable and stress free than I ever could have imagined. Gayle was very helpful in getting all of our information put together up-front so there were no surprises in underwriting… and there weren’t!  Not only that, but Gayle and her team managed to close our loan in record time, even with all of the new TRID rules.
Gayle is top notch in our book. She went above and beyond to give us great service with a personalized touch. Not only does she know the mortgage industry inside and out, her experience, dedication and knowledge of the overall real estate market and home buying process was invaluable to us. I greatly appreciate the effort she put into helping us secure financing to purchase our dream home.
We will absolutely recommend Creekside to anyone we know that’s looking to purchase or refinance in the future. 
Thanks again Gayle!

I have to give Gayle and her team at Creekside Mortgage kudos for helping me obtain a Federal VA Home loan. FIRST, let me just say that my situation was anything but normal - and normal would have been easy - however Gayle was patient and understanding- she communicates clearly and I was never in a position wondering what do I do next and or confused with the myriad of financial terms during this process. I would wholeheartedly recommend Gayle and Creekside Mortgage as the experts you need to have on your side to find your VA Home Loan. They instilled trust and competence and Gayle was on top of all my issues. Thank You Gayle and Creekside!!!!

We just closed on our house a few days ago & I can't speak highly enough of Gayle Hepler & the team at Creekside Mortgage. Everyone worked diligently in getting our loan into underwriting without any delays.
Gayle assisted us a few years ago in refinancing our other home with a low VA loan & she again worked her magic in getting us a VA loan of 4.125% this time. I would certainly recommend seeking Gayle & her wonderful team out, especially if you are looking to obtain a VA loan. They are professional, honest & work hard.

Dear Creekside Mortgage,

On 6/4/2012, I signed a contract with your company to process my VA Home Loan. The loan was started as promised on 6/10/2012 and completed on 8/31/2012 and Gayle was able to lock our VA interest rate in at a very low rate. There was not one day when the appropriate work was not done by Creekside.

The staff were all competent, polite, and respectful of my inquires. When the loan was started, all necessary documents were collected up front saving time.

I am very pleased with the loan and would recommend your company to any of my friends or relatives who might be interesed in similar loans. It is easy to see why your company has been in business since 1984.

As a manager, I appreciate the personal inquiries you made regarding the progress of the loan and my satisfaction with it.

Your Government Mortgage Specialist: Gayle, is one in a million. She has the rare combination of personality, job expertise, coordination ability, and most of all integrity. What Gayle says, you can stake your life on.

Thank you for this life changing experience, our family is very happy!

Gayle Hepler was wonderful in assisting us in refinancing our home recently at a low interest rate of 3.449%. She was able to obtain a VA loan for us, combining both a 1st & 2nd mortgage. Both combined is now actually lower than our previous mortgage payment for the 1st alone!

Gayle and everyone on staff at Creekside Mortgage are professional & courteous. The process from start to finish went smoothly, making it a non-stressful experience. We would definitely recommend Gayle & Creekside Mortgage to anyone looking to refinance their home.

Dear Gayle & Creekside Staff,

Thank you so much for your expert guidance and support during our loan process. I will highly recommend you to my military friends in this area. We are so happy in our new home and are very appreciative of all who helped us to get here.

I want to thank Gayle Hepler and the staff of Creekside Mortgage for assistance in the FHA refinance of my home.

As part of a divorce settlement this action was necessary. Gayle walked me through the process, making sure I understood the details and what was required of me. In what was already a very stressful situation, my concerns were addressed and my worries diminished. I am now the sole owner of my house, maintaining it for my children as 'home.

It was a great experience dealing with Creekside Mortgage for our recent home refinance in May.

We had been trying to refinance for a couple of years now and were always turned down. (None of the government programs ever worked for us.) There was always some catch or glitch~ that would wind up saying we didn't qualify so we could not refinance.

We were told by our own lender they would not refinance us. This loan had mortgage insurance, and so we thought there was no hope to lower our rate and payment, until we asked Gayle Hepler at Creekside Mortgage, Inc. for help.

Gayle was able to help us refinance utilizing the new HARP 2.0 Refinance Relief program (for underwater home owners); and since our home mortgage was a Fannie Mae owned loan things worked out wonderfully! Gayle got this done in under 30 days! We not only were able to lower our interest rate 2 points, but are now saving over $300 a month too, which really comes in handy when raising three growing boys in this economy.

Thank you Gayle and your staff at Creekside Mortgage! We are so happy you got it done for us and we are thankful we were able to take advantage of the good, low interest rate too.

I just wanted to thank you for the tremendous service you have provided to me and my clients over the past year. Each one has been different, and you have worked through the challenges of each one, with great skill and diligence.I know in some cases, you have performed near miracles, and in my mind "you walk on water". I am especially proud of the work we have done together for our Veterans.Thank you for all you do and thank you for attending the closings (and taking those happy pictures!). I know that between us, our clients know and FEEL that they have been truly served.

Be sure to send KUDOS to your team at Creekside!

Dear Gayle,
I just want to thank you for the tremendous service you have provided to me and my clients over the past year. Each one has been different, and you have worked through the challenges of each one, with great skill and diligence.

I know that in some cases, you have performed near miracles, and in my mind "you walk on water." I am especially proud of the work we have done for our Veterans.

Thank you for all you do, and thank you for attending the closings. (And taking those happy pictures!) I know that between us, our clients know and FEEL that they have truly been served.

Ooooh and be sure to send KUDOS to your TEAM at Creekside!

Gayle Hepler is one of the most thorough mortgage brokers I have ever had the experience of working with. Her in-depth knowledge, superior communication skills and determination to help people has benefited my clients tremendously, and they have thanked me repeatedly for the introduction. I would recommend calling Gayle when you are considering obtaining any type of residential mortgage loan, because she's absolutely dynamite at what she does! She's nothing short of a miracle worker, and she won't let you down!